Getting Started
Getting Started
What LSCApp is, and where to go next based on your role.
What LSCApp does
LSCApp runs LionShare Coworking's real, day-to-day commercial operations for one physical location, end to end:
- A product catalog: meeting rooms, day passes, private offices, and registered/virtual office (mail) service.
- A booking engine: real-time availability for meeting rooms and day
passes, bookable by staff or by the public — including a fully
unauthenticated flow meant to be embedded directly into the marketing
site (lionsharecowork.com) via
<iframe>. - A CRM: customers, companies, and leads, each with a full timeline of bookings, payments, notes, and mail events.
- Billing: one-time charges and recurring membership/lease billing, invoices, and refunds — all through Stripe (cards and ACH).
- A customer portal and native app: book a room, buy a day pass, check membership status, pay an invoice — without ever being forced to create an account first.
- A front-desk dashboard (web and a mobile companion app): today's bookings, check-ins, and the mail/package log.
- Registered-office / mail compliance: a real USPS Form 1583 workflow, a PMB-number pool, and a full mail intake and pickup process.
- Reporting: revenue, bookings, occupancy, and profitability.
- An audit log for anything that touches money or access.
It is explicitly not a multi-tenant SaaS product — every part of the data model assumes one operator running one real space.
Core rules that shape everything else
Two decisions run through the entire platform, and it's worth knowing them before anything else:
- Guest checkout, never forced account creation. Every public purchase flow — book a room, buy a day pass, sign up for registered office — can be completed start to finish without creating an account or signing in. An account is offered afterward, by email, as something optional the customer can do if they want to track things later. See Guest Checkout & Account Linking.
- Money, identity documents, and access are treated as real. Financial calculations are exact, never approximate. USPS 1583 forms, IDs, and signed agreements are handled as sensitive data with least-privilege access. Nothing that touches money or access ships without an audit trail.
Where to go next
Core Concepts & Terminology
The vocabulary this documentation — and the product itself — uses everywhere.
Roles & Accounts
Who can do what, and how staff vs. customer accounts work.
Quick Start — Staff
Your first day at the front desk.
Quick Start — Operator
Setting up a location from scratch.
Quick Start — Implementation Team
Standing up a new location or embedding public widgets.
Quick Start — Developer
Getting the codebase running locally.