Private Offices & Leasing

A private office is leased, not booked by the hour — month-to-month or a fixed term, billed either monthly or paid in full upfront. There are three separate ways a lease gets created.

1. Self-serve, pick-your-own (`/offices/browse`)

A visitor browses available offices directly, picks one, e-signs the agreement, and saves a payment method — no staff involved until final approval.

2. The guided inquiry funnel

For a visitor who doesn't want to pick a specific office themselves:

A short "learn more" lead form captures name/email/phone and sends a follow-up link.
That link opens a fuller "tell us what you need" form — headcount, space description, desired start/end dates, whether they'd prefer to pay the full term upfront, and optional add-ons (mail forwarding, lobby logo display).
The system suggests a matching available office automatically based on headcount; staff reviews the inquiry on /admin/office-leases, confirms or overrides the match and terms, and approves it — which sends the customer a link to finish payment setup, along with a PDF summary of the proposed terms they can share internally.
Once the customer saves a payment method, staff gives final approval, which is what actually creates the real Stripe subscription (or one-time invoice, for paid-in-full) and activates the lease.

Staff get notified at each handoff point in this funnel — when an inquiry is submitted, and when a customer finishes payment setup — so nothing sits waiting for someone to remember to check the dashboard.

3. Staff-created, "Sell an office"

From /admin/office-leases, staff can create a lease directly for a walk-in customer, bypassing both public flows entirely. This still routes through the same payment-setup-then-approve steps as the guided funnel — there's no shortcut that skips saving a real payment method or an explicit approval.

Suspension, reactivation, and ending a lease

A failed recurring payment automatically suspends the lease; a successful payment automatically resolves the suspension. Staff also have a manual reactivate option as a separate escape hatch.
A paid-in-full, fixed-term lease has no automatic end mechanism — it stays ACTIVE past its term until staff notice and end it, with a reminder email sent 30 days ahead of the term's end as the only automated nudge.
Ending a lease is a deliberate staff action, never an automatic deletion.

What comes with a lease

A configurable monthly meeting-room credit allowance, drawn down automatically before any card is charged.
Optional add-ons requested during the guided funnel: mail forwarding (which kicks off a real registered-office signup) and lobby logo display.
If the lease belongs to a company, its seat count bounds how many employees can share its credit pool — see Company Team Accounts.