Email Templates

See Notifications for what gets sent and when. This page covers actually editing them.

Editing

From /admin/email-templates, each template's subject and body can be edited using {{variable}} placeholders for computed content — amounts, dates, links. Editing changes only the wording; the underlying computed values (an invoice total, a reminder date) are never something you recompute by hand.

Resetting

Any template can be reset back to its shipped default. Resetting removes your override entirely rather than leaving a blended state — the next send uses the real default again, not a mix of your edits and the original.

Confirming an edit actually took effect

Editing the template and seeing the new text in the editor isn't the same as confirming it renders correctly on a real send. If you edit a template, trigger (or wait for) its next real send and check the actual email, especially if you changed a {{variable}} placeholder — a typo there fails at send time, not at save time.

Digests and alerts

Staff digests (daily front-desk brief, daily accounting brief, weekly owner report) and one-off staff alerts are editable the same way, though digests have no body to edit — only a subject, since they're generated data tables rather than prose.